Refund policy
🚚 Shipping Policy
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Processing Time: All orders are processed within 2–4 business days.
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Shipping Time: Estimated delivery takes 14–20 days depending on your location.
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Tracking: Once your order ships, you'll receive a tracking number via email. Please allow up to 5 days for tracking to update.
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Shipping Regions: We ship worldwide.
📦 Return & Refund Policy
At Zevra, each piece is crafted with care and inspected before dispatch. Because of the personal and hygienic nature of jewelry:
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All sales are final.
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We do not accept returns or exchanges unless the product arrives damaged or defective.
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If your item is damaged upon arrival, please contact us within 48 hours of delivery with clear photos.
🧾 Order Issues
If you experience any problems with your order (wrong item, damaged on arrival), please email our support team within 48 hours at:
📧 helpcentre@zevra.cc
Our team will gladly assist you within 1–2 business days.
☑️ By placing an order on Zevra.cc, you agree to the policies listed above.
Thank you for shopping with Zevra – Jewelry That Speaks.